
The national toll-free helpline for Senior Citizens is 14567. It is operational from 8 am to 8 pm. It gives information on Care-givers, Old age homes, bad behaviour, and other related matters.
In Mumbai, Administrative charge for issuing senior citizen’s card has been given to Dignity Foundation and FESCOM – two NGOs who took the initiative to work for the issue of senior citizen’s cards. Ordinary inquires are on Monday to Friday 10.30 am to 1 pm only, on 022-61381100 and at the contact numbers listed below.
To obtain your senior citizen’s card:
Submit the following *attested* documents (2 copies) at any one of the authorized centres mentioned below:
- Fill out Rs 50 form in triplicate
- Any one address proof (Ration card; Valid passport; Election card; Electricity bill or Telephone bill). The applicant should be resident of Maharashtra.
- Any one age proof (Valid passport; PAN card; School leaving certificate or Age proof certificate from a Government Hospital)
- Any one Birth proof (have to above 60 years old)
- In case of name change for women, submit marriage certificate
- 3 stamp size photographs (Attach two photographs on the white form and one on the pink form)
- Letter from doctor showing ailments if any, medication in use/ allergic to.
- Report from pathologist showing blood group.
- Original documents should be brought for verification.
- It will take approximately 60 days to 90 days from the day of submission of application for getting your ID.
- ONE CAN ALSO OBTAIN THE SENIOR CITIZEN’S CARD FROM THE COLLECTOR’S OFFICE.
Benefits of having a senior citizen’s card:
- Railway concession – 30% (60 years) and separate counters for booking.
- Maharashtra state transport concession- 50% (65 years) and travel in front row seat.
- Air travel concession – 50% on basic fare only (65 years).
- Some private hospitals discount – 30% (60 years).
- Government Hospitals treatment free of cost – (60 years).
- Banks give extra interest – 1/2% (60 years).
- Post office investment upto Rs.15 lakh gives higher interest (60 years).
- High court will give priority in hearing – (65 years).
- Maharashtra professional tax – 100% exemption (65 years).
- MTNL – 25% discount on monthly rent – (65 years).
- Local trains/ best buses have reserved sitting.
- Income tax relief. Also, senior citizens must get their refunds within 90 days of filing the returns.
- Priority for giving ration (60 years) and also at a lower price
- NGO’s get financial assistance upto 90% of the project cost for building an old-age home.
- Monthly pension to senior citizens by the state government.
Authorized centres in Mumbai:
| Centre address | Contact person | Contact |
| DIGNITY FOUNDATION, Opposite Lamington Road police station | Mr. Latif Shaikh | 9819639781 |
| Association for Senior Citizens, MIG Colony, Adarsh Nagar, Worli | Mr. Vijay Kapoor | 9833049549/ 24225234/ 32970063 |
| Ashirwad Charitable Trust, Abhyuday Nagar, Kalachowki | Mr. Umesh Yewale | 9920323251 |
| St. Paul Church, Dr. Ambedkar Road, Dadar (E) | Mrs. Alka Bandekar/ Swati | 9892861488/ 9969826055 |
| Jeevan Jyot, Opp. Wadala Telephone Exchange, Dadar (E) | Mr. HK Savla | 9869064000/ 24125848/ 24153453 |
| MATUNGA GUJARATI SEVA MANDAL, Telang Road, Matunga CR | Mr Gangjibhai Dedhia | 9833498128/ 24023872/ 24099104 |
| Brahman Seva Mandal, Bhawani Shankar Road, Dadar (W) | Mr. Anand Ukidwe | 9869442033 |
| St. Michaels Church, Mahim (W) | Mr. Vinod Naronha | 9821028277/ 24446632 |
Authorized centres in western suburbs of Mumbai:
| Centre address | Contact | Contact |
| Billawar Association, Anand Nagar, Santacruz (E) | Mr. Ramdas Mutty | 9820023556/ 26101569/ 26176404 |
| Cosmopolitan/ Barfiwala School, Near Versova Police Stn, DN Nagar, Andheri (W) | Mr. Manish | 61381111 |
| V Care Clinic, Vikram Petrol Pump, Juhu Versova Link Rd, Andheri (W) | Mrs. Jasmin D’souza | 9920303012 |
| Unnat Nagar Mahila Mandal, Near Filmstan Studio, SV Road, Goregaon (W) | Mrs. Manorama Mithel | 9833247243/ 28724610 |
| Our Lady Of Remedy Church, Poinsur, Kandivali (W) | Mrs. Sushila Palicha | 9820640673/ 28678166 |
| Shree Krusangali Akurlimata Mandir, Akurli Road, Kandivali (E) | Mr. Khakhar | 9322266484/ 22995322 |
| Shree Vardhman Jain Seva Kendra, Near Damodar Wadi, Kandivali (E) | Mr. Khakhar | 9322266484/ 22995322 |
| Mt Poisur Church, IC Church, Borivali (W) | Mr. Joseph Fernandes | 9969102123/ 28933230 |
| Rotary Club of Mumbai of Borivali (E), Behind Saibaba Mandir, Dahisar (E) | Mr. Chatterjee | 99706645659/ 28486710 |
| Shreema Buddhi Sagarsuri Medical Centre, C-14, Sector-3, Shanti Nagar, Mira Road (E) | Dr. Rajesh Chouhan | 28104841/ 9821596434/ 8097199993 |
| A303 Virar Kukul CHS, Vartak College Rd., Virar W | Mr Vijay Trivedi | 9819473440 |
| Rajaram Apt., Bandarwadi, Navghar Road, Bhayandar (E) | Mr. Deepak Naik | 7738118181 |
| Samaj Unnati Mandal, Opp. Manickpur Petrol pump, Vasai Rd (W) | Dr. S S Pandit/ Mr A Rajamanicaam | 95250 2349076/ 9326085508 |
Authorized centres in eastern suburbs of Mumbai:
| Centre address | Contact | Contact |
| ADAPT National Job Centre, Behind St. Gregorios High School, Chembur (E) | Mr. Joaquim D’souza | 25203873 |
| Shri Ghatkopar Brahman Samaj Chowk, MG Road, Ghatkopar (E) | Mr. Kishore Pandya | 9892325193/ 25010946 |
| Dignity Lion ID Card Centre, Amrut Nagar, Ghatkopar (W) | Mr. AB Nair | 9322712888/ 25007915 |
| Swami Shanti Prakash Seva Kendra, Opp. Mulund Darshan Society | – | – |
| Pensioner’s & Senior Citizen’s Welfare Association, Opp Sahayog Mandir, Ghantali, Naupada, Thane W | Mr Prabhakar Taware | 25399191/ 9324902197 |
| Saibaba Temple, 233, Pratiksha Apt, , Kansai Section, Ambarnath East, Thane | Mr Virendra Gujar | 95251 3240280/ 9371161700 |
| B/505, Jagruti Apt., Above Thane Janata Coop Bank, Kalwa Naka, Thane (W) | Pramod Shah | 9322521905 |
| Manav Adhikar Adhimiyam, A/8, Madhusadan Soc., Kopar X Road, Shastri Nagar, Near Vashi Bus Stop, Dombivali (W) | Mr. Sachin Bhatevra | 9322456053 |
| Rotary Club Of Ulhasnagar (E), Opp. Central Govt Hospital, Ulhasnagar | Mr Basant H Otwani | 2568411 |
Authorized centres in Navi Mumbai:
| Centre address | Contact | Contact |
| Oneness University, 21 Jai Jawan CHS, Sector 17 Vashi, Navi Mumbai | Mr L G Khatri | 27897095/96/ 9870089993 |
| Saishraddha Estate Consultant, Sector 19, Plot 64, Shop 3, Opp Agrawal Corner Nerul East | Dayanand Shetty | 9892204244 |
| Shop 3, Gandharv CHS, Plot 38, Sector 40, Seawood, Nerul (W) | Mr. Bipin Makwana | 9594418181 |